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Return to shopBilling Terms & Conditions
Welcome to Kicks Hive! We want our shopping experience to be the easiest and most transparent there is. Our Billing Terms and Conditions are here so you can get a proper understanding of how we charge, bill, and account for all transactions. Kindly read through, and if you have any questions, we’re here for you!
1. Simplified Payment Options
We also accept the world’s most popular forms of payment, so we make sure that shopping for you becomes as easy and hassle-free as possible. Pay using credit cards or digital wallets.
Find what suits you best here:
- PayPal
- Visa
- Discover
- JCB
- Apple Pay
- Stripe
- Google Pay
- American Express (AMEX)
All your transactions will be processed securely in GBP (£), so shop now with confidence.
2. Accurate Billing Information
We will ensure that your order processes without any problem if you provide us with the most updated and correct billing information when checking out. If you fail to provide the correct and accurate details, your order may be delayed or even canceled. We care about giving you a safe shopping experience and take care to ensure that processing your information is under maximum security standards.
3. Instant Charge Processing
Instant Charge: Once an order is made, your payment is instantly processed to confirm and ensure your purchase.
Secure Transaction: All transactions are executed using industrial-level encryption; all personal and financial details are secure.
No Extra Processing Fee: We do not charge any extra processing fee to you, but if you shop outside the UK, then this time your bank is likely to apply the prevailing conversion fee. Please refer to your respective banks for details in this regard.
4. Order Confirmation Email
After a successful order, you will receive an email for order confirmation with details of your purchase. You may take it as your receipt. Please double-check everything, including items and amounts. In case you notice some miscommunication or inaccuracy, kindly notify us at info@kickshive.com.
5. Transparent Pricing & Taxes
All prices quoted on this site are in GBP (£) and are VAT inclusive where appropriate. See it here, pay for it there: no charges!
Buyers from other countries
Banking charges for international orders may be charged by your bank when they convert their currency.
Contact them for that detail click.
6. Discount, Promos & Coupon
We just love to shower our customers with some brilliant deals and discounts. Remember a few things below:
Coupon Use: A discount coupon can be used only once in any order unless otherwise specified. Any promotional coupon cannot be used with another offer.
Promotion Dates: Only special offers can be utilized within their date. So please take advantage of these offers while you still can, as we will not honor orders from previous sales after this offer.
7. Cancellation or Amendment of Order
Change of Mind: Once an order is placed, it usually goes straight into processing. If you wish to cancel, please contact us at info@kickshive.com, and we’ll do our best to make this happen; however, we cannot guarantee a change of mind will be granted.
Cancellation by Kicks Hive: Kicks Hive might cancel your order because of some problem with your payment or some fraud suspected from you. If that ever happens, Kicks Hive will email you right away to cancel the order, and we’ll refund 100%.
8. Easy Refunds and Returns
Refund and Return For return or refund, please refer to our Return Policy. All approved refunds are refunded to the original source of payment within 10–14 business days of processing. We hope making returns is a hassle-free and painless experience for you!
9. Payment Failures
In case the account doesn’t hold enough funds and hence results in an insufficiency to pay. The client must update their payment method, then retry, and then his orders will not be shipped till he actually completes his successful payment.
More attempts at making payment might cause orders to be cancelled along with a bad fraud prevention mark on your order.
10. Chargebacks and Disputes
If there is an issue with payment, contact us at info@kickshive.com. Dispute reversal based on frivolous disputes in bad faith will have the dispute sent forward for further action.
Have questions? Need assistance? Contact us anytime!
We are here to assist you in making this shopping experience as stress-free as possible. When you have a question regarding our billing terms and conditions, let us know immediately.
Trade: Kicks Hive
Email: info@kickshive.com
Phone: +44 7365 825671
Business Address: 14 Charter Avenue, Ilford, England, IG2 7AA, United Kingdom
Opening hours:
Monday to Friday (07:00am – 11:00pm)
For alternative contact options, click here!
